BNNGPT Privacy Policy

Last updated: May 18th, 2024.

This privacy policy (“Policy”) describes how www.bnngpt.com and associated websites (“BNNGPT,” “we,” “us,” or “our”) collect, use, share, and protect information about you when you use our website, products, and services (collectively, the “Services”). This Privacy Policy does not cover the BNNGPT API, which is subject to the terms outlined in the Data Processing Agreement.

Our Services

BNNGPT, powered by ePiphany AI, provides advanced AI-powered search and text generation services. BNNGPT is available viawww.bnngpt.com and other related internet domains.

Information We Collect

When you visit our website, we may automatically collect certain information from your device. This information may include your IP address, device type, unique device identification numbers, browser type, broad geographic location (e.g., country or city-level location), and other technical information. We may also collect information about how your device has interacted with our website, including the pages accessed and links clicked. Collecting this information helps us better understand the visitors to our website, their locations, and their interests. We use this information for internal analytics purposes and to improve the quality and relevance of our services.

If you create an account on our website, we will collect certain information from you, such as your name, email address, and password. We use this information to provide you with access to your account and customer support.

Information We Do Not Collect

We do not knowingly collect any sensitive information from you, such as information about your race or ethnic origin, political opinions, religion, or health.

Sharing of Information

We do not sell, trade, or otherwise share your personal information with third parties, except as described in this Policy. We may share your personal information with the following types of third parties:

Third-Party Services

We may use third-party services, such as Application Programming Interfaces (APIs), to maintain and improve our services. For example, queries may be transmitted to the OpenAI API to serve requests. No personally identifiable information (PII) is transmitted unless required for service continuity, such as sending emails, processing payments, or providing customer support.

We may use site monitoring tools, such as Cloudflare, Sentry, and Umami, to collect anonymized information about usage. These tools may collect your IP address, device type, browser type, operating system, geographic location, and other technical information. We use this information to improve the quality and relevance of our website for our visitors.

Security

We take reasonable measures to protect the personal information we collect from you. Data is securely stored on Amazon Web Services. However, no security measure is perfect, and we cannot guarantee the absolute security of your personal information.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may opt out of data collection for AI improvement purposes in your account settings. If you delete your account, we will delete your personal information from our servers within 30 days. Please contact us at support@bnngpt.com to request deletion.

Changes to Our Privacy Policy

We may update this Policy from time to time. If we make changes, we will post the revised Policy on our website and update the “Last updated” date above. We encourage you to review the Policy whenever you access or use our Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

Contact Us

If you have any questions about this Policy, please contact us at support@bnngpt.com.